TERMS OF USAGE



1. IMPORTANT INFORMATION

You should carefully read the following Terms and Conditions. Your use of our products implies that you have read and accepted these Terms and Conditions.


2. LICENSE

Our website grants you three possible types of license to use the web application e-Support System and other products available through our website as follows:

a) TRIAL USAGE LICENSE
You may be granted a Trial Usage License following the registration process, which will be limited to 30 days. In case of purchasing the application, it enables you to use each individual module on a single company only, belonging to either you or your client. You have to purchase the same application again, or contact us in order to create a special package for you, if you want to use the same application with another or other projects;
b) DEVELOPERS LICENSE
You may be granted a Developers License that entitles you to make some modifications with the products using any software or applications and our designs. You are permitted to redistribute or resell your projects after the receiving the license. You can apply for the license at office@itsystems.ro;
c) BUYOUT PURCHASE LICENSE
You may be granted a Buyout Purchase License in case of purchasing the application at a Buyout Purchase Price. This type of license guarantees that you are the last person to buy this application. After the buyout purchase occurs, the application is permanently removed from our sales directory and is never available to other customers again. You can not redistribute or resell templates after Buyout Purchase Price. All the rights related to intellectual property over the application will still be held by us.



3. IMAGERY AND FONTS

All imagery and fonts used in our products are royalty-free or self-made and are the integral part of our products. Any kind of separate usage or distribution is strictly prohibited. All images and illustrations used in templates come in a single layer, as is.



4. MODIFICATIONS

If you have not received the Developers License, you shall not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium. You also shall not offer them for redistribution or resale of any kind without prior written consent from our company.



5. UNAUTHORIZED USE

Use of unauthorized copies of the applications provided, or parts of the application will be treated as a violation of intellectual property rights and will be solved in an instance of law.



6. ASSIGNABILITY

You shall not sub-license, assign, or transfer the any mentioned above to any entity without prior written consent from our company..

Our company reserves the right to change or modify these terms with no prior notice.



7. OUR REFUND POLICY

Since our website is offering non-tangible, irrevocable goods we do not issue refunds after the product is shipped, which you acknowledge prior to purchasing any product at our site. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis at our sole discretion. The deadline for any refund claim is one week after the delivery date. The refund is issued to you after we receive a Waiver of Copyright signed by you. This is a required condition.



8. OWNERSHIP & INTELLECTUAL PROPERTY

You do not claim intellectual property right or exclusive ownership to any of our products, modified or unmodified. All products are property of our company or other independent content providers. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our company or its agents be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products.



9. INSTALLATIONS

We do not install any of our products which require this (Apache, PHP, MySQL etc.). Installation is a paid service which is not included in the package price.



10. ANTIFRAUD CHECK

Customer purchase can be suspended for manual anti fraud check for 10-20 minutes as well as it can be suspended for a longer term for more serious investigations. Anti fraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.


11. THIRD-PARTIES SERVICES

We may use third parties to provide certain services accessible through the website. Our website does not control these third parties or their services, and you agree that our company will not be liable to you in any way for your use of such services. These third parties may have their own terms of use and other policies. You agree to comply with such terms and policies as well as these. If any such terms or policies conflict with our terms, agreements or policies, you must comply with those of our website.



12. INFORMATION DISCLOSURE

You may not disclose any order information including, but not limited to, Order ID, download link, etc. to third parties.